YOUR PRIVACY IS IMPORTANT TO US

AccessPay has created this Privacy Policy and Statement (together referred to as “this Privacy Policy”) to demonstrate its firm commitment to privacy.

AccessPay nationally is bound by the Commonwealth Privacy Act (1988) and the National Privacy Principles (“NPPs”), both of which are concerned with safeguarding your personal information.

AccessPay will update this Privacy Policy as required. If it is changed, the changes will be communicated to you so that you are always aware of the sort of information collected, how we will use the information and under what circumstances it may be disclosed to other parties.

Please note that if, at any time, AccessPay is required by law to release information about you or your organisation, AccessPay must cooperate fully.

WHAT SORT OF INFORMATION DOES ACCESSPAY COLLECT?

AccessPay collects personal information about you in order to provide high quality, professional services. This may include your name, date of birth, current and previous addresses, telephone numbers and other identifiers as required by the Australian Taxation Office and other government bodies. We collect this information in a number of ways, including from the following sources:

• Directly from Subscribers and Associates and (where required) from third parties when our services are engaged relating to the provision of salary-sacrifice arrangements and any professional or other services that AccessPay might offer now or in the future;
• From our Associates when we require additional information regarding the nature of a Subscriber's employment contract or conditions;
• From general publications;
• When you send AccessPay an e-mail, we record your e-mail address. This e-mail address will only be used for the purposes for which you have provided it. It will not be added to a mailing list, given to a third party or used for any other purpose whatsoever.

WHAT HAPPENS IF YOU DO NOT PROVIDE THE INFORMATION?

To provide accurate, timely and proactive services and advice, AccessPay relies on information from Subscribers and Associates. If you choose not to provide this information, we may not be able to deliver the services and advice that you expect from us.

WHY DOES ACCESSPAY COLLECT THE INFORMATION AND HOW IS YOUR INFORMATION USED BY ACCESSPAY?

AccessPay collects the information to provide Subscribers and Associates with a specific service; specifically the administration of salary-sacrifice arrangements. We shall use all the information provided to us to ensure that the benefits of your salary-sacrifice arrangement are maximised.

AccessPay also uses the information collected to send Subscribers and Associates information (either by e-mail or post) that is requested. If, at any time, you receive material that you did not request and/or do not want to receive in the future, simply advise your Subscriber Services Officer or Associate Services Manager.

WHO DOES ACCESSPAY DISCLOSE PERSONAL INFORMATION TO?

AccessPay will disclose personal information to third parties only after you give your express consent for AccessPay to do so. These disclosures may include, but are not limited to, the following:

• Copies of salary-sacrifice and accounting records to government departments, financial institutions and other interested parties as directed;
• Copies of other specific documentation to interested parties as directed;
• Information used by Presentabill Australia for the secure e-mail transmission of regular account statements and other relevant information. Once again, your e-mail address will only be used for this purpose. It will not be added to a mailing list, given to a third party or used for any other purpose whatsoever. Presentabill Australia’s privacy policy can be viewed here.

HOW DOES ACCESSPAY KEEP YOUR PERSONAL INFORMATION SECURE?

AccessPay has put security measures in place to protect against the loss, misuse and/or alteration of the information under its control.

These security measures include:

• Storage of all Subscriber and Associate data on secure, discreet AccessPay servers;
• The password-protection of all AccessPay data;
• The regular back up and secure off-site archival of all Subscriber and Associate data;
• Rigorous network usage security policies with regard to the confidentiality of Subscriber and Associate data;
• Confidentiality clauses in all employment agreements.

CORRECTING AND UPDATING PROFILES

Should you wish to access and/or modify information previously provided to AccessPay, please contact the Privacy Coordinator, Deb Morey.